The Meter.ee website (hereinafter “We”) values honesty, accuracy, keeping promises and high quality. We follow the same principles when processing personal data.
This data protection policy provides a more detailed overview of our current principles for processing personal data and data protection.
Our contacts:
Violent Investment OÜ
Registration code: 10016019
Kopli 72a, 10412 Tallinn, Estonia
Phone: +372 6022 241
Email: info@meter.ee
Website: www.meter.ee.
Who are our clients?
Our clients are both legal entities and individuals who wish to purchase and/or have purchased Our products and/or services. The vast majority of our clients are legal entities.
In order to sell products and provide services, we process personal data of our customers and customer representatives (“you”) on a daily basis.
In what role do we process personal data and where do we obtain personal data from?
We process personal data as a responsible and authorized processor. As a responsible processor, we ourselves determine the purposes and means of processing personal data; as an authorized processor, we process personal data on the basis of written instructions from the responsible processor.
As a data controller, we collect personal data directly from you when you contact us to buy our products or order a service or visit our website.
As an authorized processor of personal data, we receive personal data from Our contractual partner, on the basis of whose written instructions we process your personal data.
What personal data do we process?
Among other things, we process the following personal data:
Personal data, for example, first name, last name;
Contact details, for example, email address, telephone number, language of communication;
Details of the contact person of the customer-legal entity, such as name, position, language of communication, email address, telephone number;
Data related to the purchase of goods and/or use of services, for example, information about products purchased or information about the use of services, complaints;
Feedback data to us, such as data about your satisfaction and comments about Our products and services;
Payment and financial data such as account number, payment card details, selected payment method and payment behavior (including payment delays);
Consent/non consent to receive our newsletters;
Data about participation in campaigns, for example, information about participation and prizes won;
Communication data such as data collected by email, data collected via social networks, data transmitted via messages, cookie data, etc.
For what purpose and on what legal basis do we process personal data?
We process personal data for the following purposes:
In connection with the provision of services, including processing your inquiries and requests;
For pre-contractual negotiations;
Exercise rights and fulfill obligations arising from legislation,
Fulfill accounting obligations;
Process online applications;
To promote our services, including sending newsletters to customers;
Develop your own services and products and make the online environment more user-friendly?
We process personal data in accordance with the requirements of the current legislation of Estonia.
We mainly process personal data to fulfill the service contract concluded with you. In addition, we process personal data to comply with our legal obligations based on your consent and legitimate interests.
What are our values and principles regarding personal data?
We determine the purposes for which we process personal data and process personal data only for these purposes.
We treat personal data with care, we respect your right to protect your personal data.
We process personal data legally and to the minimum extent necessary.
We use a variety of physical, technical and organizational measures to protect personal data and reduce risks.
We constantly analyze the risks associated with the processing of Personal Data and keep the risks under reasonable control.
We retain personal data only for as long as required by applicable law or contractual obligations, or as necessary for our business activities. When storage ends, we permanently delete personal data.
We invest in our employees to ensure that they are aware of and comply with the data protection regulations that apply to us.
What are your rights regarding personal data?
Under the General Data Protection Regulation, you have the following rights in relation to your personal data:
Right to access personal data. You have the right to know what Personal Data we hold about you and how we hold it.
Right to rectification of personal data. You have the right to request correction of insufficient, incomplete or incorrect personal data.
The right to withdraw consent to the processing of personal data – if the processing of your personal data is based on consent, you have the right to withdraw your consent.
Right to erasure of personal data (“right to be forgotten”) – You have the right to request that we delete your personal data. We have the right to refuse this in certain cases.
Right to restriction of processing. You have the right to prohibit or restrict the processing of your personal data for a certain period of time in certain cases (for example, if you have objected to the processing of your personal data).
Right to object. You have the right to object to our processing of your personal data and we will promptly respond to objections to the processing of your personal data for direct marketing purposes.
Right to data transfer. If the processing of your personal data is based on your consent and the personal data is processed automatically, you have the right to receive the personal data concerning you that you have provided to us as a controller in a structured, routine form. Format used and in machine readable form.
Automated decision-making (including profiling) – where we have informed you that we carry out automated decision-making (including profiling) that results in legal consequences for you or has a significant impact on you, you may request, so that the automatic decision is not made only by automated means based on processing.
Filing a complaint. You have the right to lodge a complaint with the Data Protection Inspectorate regarding the processing of personal data about us.
If you have any questions or requests regarding personal data, please contact us (info@meter.ee). We take your requests seriously!
To whom and under what conditions do we disclose your personal data?
We keep your Personal Data confidential and only disclose it if we are required by law to do so.
We disclose Personal Data to our authorized processor with whom we have previously entered into a data processing agreement to ensure that the Personal Data is used for its intended purpose.
We generally process Personal Data within the European Economic Area (other than the EU countries of Norway, Iceland and Liechtenstein). In the event that we need to transfer Personal Data outside of Europe
The transfer of data to the economic sphere is carried out in accordance with the requirements of the General Regulation on the Protection of Personal Data.
How long do we store personal data?
We retain your personal data for as long as required or permitted by law, or as necessary for the interests of our business.
We store personal data processed for the purposes of a legal obligation for as long as the relevant legal obligation remains in effect (for example, the 7-year data retention obligation under the Accounting Act). We store personal data related to contract performance and disputes until the claim expires.
Upon expiration of the personal data storage period, we delete personal data without the possibility of recovery.
What to do in case of personal data leakage?
If you are aware of a personal data breach or a risk of a breach, please notify us immediately by sending an email to info@meter.ee. We take the issue of personal data security very seriously and will respond immediately to a possible breach.